Diaz Air Conditioning

Effective Date: April 1st, 2026

Diaz Air Conditioning (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including through our website and text messaging.

Business Contact Information:

Diaz Air Conditioning

2312 Tifton St, Kenner, LA 70062

Phone: (504) 464-3030

Email: tdiaz@diazcooling.com

Website: https://www.diazcooling.com/

1. Information We Collect

Information You Provide:

Name
Phone number
Email address
Service address
Job or service details
Any information you provide through forms, calls, or text messages

Automatically Collected Information:

IP address
Browser type
Device information
Website usage data

2. How We Use Your Information

We use your information to:

Schedule and complete HVAC services
Communicate about appointments and service updates
Send invoices and payment reminders
Provide customer support
Improve our services and operations

We do not sell your personal information.

3. Text Messaging (SMS) Communications

By providing your phone number, you agree to receive text messages from Diaz Air Conditioning. These may include:

Appointment reminders and confirmations
Service updates
Job notifications
Billing alerts

Message frequency may vary.

Message and data rates may apply.

Opt-out: Reply STOP at any time to unsubscribe

Help: Reply HELP or contact us at tdiaz@diazcooling.com or (504) 464-3030

Consent is not required as a condition of purchase.

Mobile carriers are not responsible for delayed or undelivered messages.

4. How We Share Information

We may share your information with trusted third parties when necessary, such as:

Jobber (CRM, scheduling, and invoicing)
Payment processors
Communication providers (SMS/email)

These third parties only use your information to support our business operations.

We may also disclose information if required by law.

5. Data Storage and Security

We use reasonable safeguards to protect your information, including secure systems and restricted access.

However, no method of transmission over the internet is completely secure.

6. Data Retention

We retain information as needed for:

Providing services
Recordkeeping and accounting
Legal and tax obligations

7. Your Rights

You may:

Request access to your information
Request corrections or updates
Request deletion of your data where applicable

To make a request, contact us using the information above.

8. Cookies and Tracking

Our website may use cookies or basic analytics tools to:

Improve website performance
Understand visitor behavior

You can manage cookies through your browser settings.

9. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us